BlueGamma Terms and Conditions

Acceptance of Terms

By accessing or using the BlueGamma website (the “Website”) or any services, software, or content provided through BlueGamma (including the GammaAgent platform), you agree to be bound by these Terms and Conditions (these “Terms”). These Terms form a legally binding agreement between you and BlueGammagoverning your use of the Website and GammaAgent globally. If you do not agree with any part of these Terms, you must not use the Website or GammaAgent. Use of the Website or GammaAgent is also subject to our Privacy Policy (see Privacy Policy section below) and all applicable laws and regulations.

Authority: If you are using the Website or GammaAgent on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms. In that case, “you” and “your” will refer to that entity.

Description of Services

Website: BlueGamma’s Website provides information about our products and services (including GammaAgent), allows users to download resources (such as whitepapers or case studies), and offers contact forms to request demos or information. The content on the Website is for general informational purposes to help you learn about BlueGamma’s offerings.

GammaAgent Platform: GammaAgent is BlueGamma’s software platform that integrates Azure AI with Salesforce to automate enterprise workflows. While the Website may describe GammaAgent’s features or allow you to request a free trial or demo, the actual use of the GammaAgent software (beyond a trial) requires a valid subscription or license obtained directly from us (typically via a separate agreement or sales process, not through an online purchase on the Website). Any trial access, demo, or use of GammaAgent provided to you through the Website is considered part of the “Services” governed by these Terms.

No Online Purchases: The Website itself does not process payments or online orders for subscriptions. Any pricing or subscription information on the Website is for reference only and not a binding offer. To purchase a GammaAgent subscription or license, you must contact BlueGamma and complete any required agreements offline. We reserve the right to refuse any request for a trial or subscription in our discretion.

User Registration and Information

Resource Downloads and Contact Forms: Certain parts of the Website (for example, downloading whitepapers, case studies, or requesting a demo/trial) may require you to submit information such as your name, company, email, phone number, or other contact details. You agree that any information you provide will be truthful, accurate, and up-to-date. You must not use false identities or impersonate any other person or entity when providing information.

Consent to Contact: By submitting your contact details to access resources or to request a demo/trial, you consent to BlueGamma using that information to communicate with you. This may include providing the requested materials, responding to your inquiries, sending you information about our products or services, and other marketing or sales follow-up. All such use of your information will be in accordance with our Privacy Policy. If you do not wish to be contacted, please do not submit your information or you may opt-out of communications as described in the Privacy Policy.

Account Credentials: In general, the Website does not require you to create a user account for browsing. If as part of a trial or service usage you are provided with login credentials or API keys (for example, to access GammaAgent features), you are responsible for keeping such credentials confidential and secure. You must notify us immediately of any unauthorized use of your credentials or any other breach of security. BlueGamma will not be liable for any loss or damage arising from your failure to protect your credentials.

Acceptable Use Policy

We expect all users to use our Website and GammaAgent responsibly and lawfully. You agree NOT to engage in any of the following prohibited activities:

• Illegal Activities:Do not use the Website or GammaAgent for any unlawful purpose or in violation of any local, state, national, or international law or regulation. You must not use the Services to transmit, store, or distribute any content that is illegal, fraudulent, or harmful.
• Intellectual Property Infringement:Do not infringe upon the intellectual property or other rights of BlueGamma or any third party. This means you must not upload, post, or transmit any content that you do not have the right to use, and you must not use the BlueGamma name, logos, trademarks, or content except as permitted by these Terms or with our written consent.
• Unauthorized Access and Security Violations:Do not attempt to gain unauthorized access to any portion of the Website, GammaAgent, related systems, or networks. You must not probe, scan, or test the vulnerability of our infrastructure or breach any security or authentication measures. Additionally, do not attempt to reverse engineer, decompile, or disassemble any software or technology included in the Website or GammaAgent.
• Interference and Disruption:Do not interfere with or disrupt the proper functioning of the Website, GammaAgent, or any servers or networks connected to our Services. This includes refraining from any activity that imposes an unreasonable or disproportionately large load on our infrastructure, launching any form of denial-of-service attack, or introducing viruses, worms, malware, or any other harmful code.
• Spam and Unauthorized Communications:Do not use the Website or GammaAgent to transmit any unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, or pyramid schemes. Similarly, you must not harvest or collect information about other users without their consent.
• Misrepresentation and Misuse:Do not impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity, when using our Services. You must not misuse the Website or Services to defame, harass, abuse, threaten, or defraud others.
• Automated Access and Scraping:Except for standard search engine crawling or as necessary to use GammaAgent’s intended features, you must not use any automated means (such as bots, crawlers, or scrapers) to access the Website or Services, collect data, or otherwise interact with BlueGamma without our express permission.

Any violation of this Acceptable Use Policy may result in immediate suspension or termination of your access to the Website and GammaAgent, as well as potential legal action. BlueGamma reserves the right to monitor use of the Services to enforce this policy.

Intellectual Property Rights

Ownership: All content and materials on the Website and in the GammaAgent platform are owned by or licensed to BlueGamma unless otherwise indicated. This includes but is not limited to the software, code, design, text, graphics, logos, images, videos, diagrams, whitepapers, case studies, and any other materials (collectively, “BlueGamma Content”). BlueGamma Content is protected by copyright, trademark, trade secret, and other intellectual property laws around the world. BlueGamma and GammaAgent are trademarks or service marks of BlueGamma. All other product or company names mentioned on the Website may be trademarks of their respective owners.

Limited Use License: BlueGamma grants you a limited, revocable, non-exclusive, non-transferable license to access and use the Website and to view and download BlueGamma Content made available for download (such as PDFs of whitepapers or case studies) for your own internal, informational, and non-commercial use. For example, you may download a case study PDF to review it within your organization. However, you may not redistribute, publicly display, publish, transmit, or create derivative works from BlueGamma Content without our prior written permission. You also may not remove or alter any copyright, trademark, or other proprietary notices on any BlueGamma Content.

GammaAgent Software: If you are granted access to the GammaAgent software (for example, a trial or licensed use), such software and any accompanying documentation are licensed to you, not sold. Your use of GammaAgent software is subject to these Terms and (if applicable) any separate license or subscription agreement you sign with us. You may only use the GammaAgent software in accordance with its documentation and within the scope of rights granted. All rights not expressly granted to you are reserved by BlueGamma and its licensors. You obtain no ownership or proprietary interest in the GammaAgent software or any portion of the Services.

Feedback: If you provide BlueGamma with any suggestions, enhancement requests, or other feedback about our Website or GammaAgent, you agree that we are free to use and implement such feedback without restriction or compensation to you. Any feedback you provide is completely voluntary and will not create any confidentiality obligation for us, but our use of your personal information in connection with that feedback will follow our Privacy Policy.

Privacy Policy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, store, and disclose information we obtain from you through the Website or GammaAgent. The Privacy Policy is hereby incorporated into these Terms by reference. You should read the Privacy Policy carefully to understand our practices. By using the Website or GammaAgent, or by submitting your personal information through contact forms or registrations, you acknowledge that you have read and understood the Privacy Policy and consent to the collection and use of your data in accordance with it.

If you do not agree with our Privacy Policy, please do not use the Services or provide personal information. In case of any conflict between these Terms and the Privacy Policy regarding data protection, the Privacy Policy will prevail with respect to how we handle personal data.

Subscriptions, Trials, and Purchases

Subscriptions and Licenses: BlueGamma may offer GammaAgent through subscription licenses (typically annual enterprise licenses or similar arrangements). However, as noted, such subscriptions are not purchased via the Website. Any commercial engagement to use the full GammaAgent platform will be formalized in a separate agreement between you (or your organization) and BlueGamma. That agreement may include additional terms such as pricing, service levels, and usage limits. In the event of any conflict between those signed contract terms and these Website Terms, the terms of the signed agreement will prevail for the specific subject matter of that contract.

Free Trials: We may provide the opportunity to sign up for a free trial of GammaAgent. Trial specifics (such as duration and features available) will be indicated when you sign up. By registering for a free trial, you agree to use the GammaAgent trial only for evaluation purposes within your organization, and not for production or commercial use. During the trial, these Terms fully apply to your use of GammaAgent, along with any additional trial terms we communicate. BlueGamma reserves the right to modify, limit, or terminate any free trial at any time. At the end of the trial period, if you do not purchase a subscription, your access to GammaAgent may be deactivated and any data or configurations you entered into the trial environment may be deleted. We are not responsible for any loss of data or content after a trial ends, so please save any important outputs or information before the trial expires.

No Guarantees or Offers: Any descriptions of functionality, pricing estimates, or service levels on the Website are not guaranteed and do not constitute a contractual offer. All sales and licenses are subject to final negotiation and a definitive agreement. We reserve the right to change our product offerings or pricing structure, but no such change will affect you until you choose to enter a new agreement or renew a subscription under the new terms.

Payment Terms: Since the Website does not process payments, any payment obligations for GammaAgent (such as subscription fees) will be handled through invoices or separate billing agreements as arranged with BlueGamma. You agree to pay all fees as agreed in those separate terms. Failure to pay such fees may result in suspension or termination of your GammaAgent access.

Termination and Suspension

BlueGamma may suspend or terminate your access to the Website or GammaAgent (including any ongoing trial or demo) at our sole discretion, with or without notice, if we believe that: (a) you have violated these Terms or any applicable law; (b) you are misusing the Services or engaging in behavior that could cause harm to BlueGamma, other users, or any third parties; or (c) it is necessary to protect the security, integrity, or reputation of our Services. We also reserve the right to terminate the Website or any portion of the Services, or discontinue offering GammaAgent entirely, at any time for any reason.

If you have entered into a separate subscription or license agreement for GammaAgent, termination of that agreement will be governed by its terms. However, any violation of these Website Terms that is not addressed in the separate agreement can still be grounds for us to suspend or terminate your use of the Website or other Services.

Your Right to Terminate: You may stop using the Website at any time. If you have a GammaAgent trial and do not wish to continue, you may discontinue use and/or request that we delete your trial account. If you have a paid subscription, your termination rights will be as set forth in your subscription agreement; simply ceasing to use the service typically does not relieve you of contractual obligations to pay any agreed fees for the term of the subscription.

After any termination of these Terms or your access rights, the following provisions will generally continue to apply: Intellectual Property Rights, Disclaimers, Limitation of Liability, Indemnification, Governing Law, and any other clauses that by their nature should survive termination.

Disclaimers of Warranties

As-Is Basis: The Website, GammaAgent, and all content and services provided by BlueGamma are offered on an “as is” and “as available” basis. To the fullest extent permitted by applicable law, BlueGamma disclaims all warranties, conditions, and representations of any kind, whether express, implied, or statutory, including but not limited to any implied warranties of title, non-infringement, merchantability, fitness for a particular purpose, accuracy, or reliability. We do not guarantee that the Website or GammaAgent will be uninterrupted, error-free, secure, or free of viruses or other harmful components.

Informational Content: Any information provided on the Website (such as blog posts, whitepapers, case studies, or product descriptions) is for general informational purposes. While we strive to keep content up-to-date and accurate, we do not warrant that any content is complete, reliable, or current. You should not rely on the Website content as professional advice; any decisions you make based on information on our Website are at your own risk.

No Guarantee of Results: BlueGamma makes no guarantee that your use of GammaAgent will lead to specific results or outcomes (such as particular cost savings, performance improvements, or compliance achievements) for your business. Any examples of benefits or outcomes (e.g., metrics or case studies) are illustrative and may not apply to your situation. Use of GammaAgent does not ensure compliance with any laws or regulations; you are responsible for using the product in compliance with your legal obligations.

Third-Party Services: The Services may incorporate or link to third-party platforms, plugins, or websites (for example, scheduling tools, Salesforce platform, or social media links). These third-party services are not under BlueGamma’s control, and we provide no warranties or endorsements for them. Your use of third-party services is at your own risk and may be subject to the third party’s terms and privacy policy. BlueGamma is not responsible for any issues arising from third-party content or services.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above disclaimers may not apply to you. In such cases, any implied warranties will be limited to the minimum scope and duration permitted by law.

Limitation of Liability

To the fullest extent permitted by applicable law, in no event will BlueGamma or its parent company, affiliates, officers, directors, employees, agents, or partners be liable to you or any third party for any indirect, incidental, special, consequential, or punitive damages whatsoever arising from or connected to your use of (or inability to use) the Website, GammaAgent, or any services or content provided, even if we have been advised of the possibility of such damages. This limitation includes, but is not limited to, damages for lost profits or revenues, business interruption, loss of data, loss of goodwill, procurement of substitute services, or other intangible losses.

In addition, to the extent permitted by law, BlueGamma’s total cumulative liability for any and all claims arising out of or related to these Terms or the use of the Services will not exceed the amount (if any) you paid to BlueGamma for the specific service in the six (6) months immediately preceding the event giving rise to the liability, or USD $100, whichever is greater. Because the Website is offered to you at no charge, BlueGamma’s liability for Website use will be zero or the minimum amount permitted by law.

Certain jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so some of the above limitations may not apply to you. Nothing in these Terms is intended to exclude or limit any liability that cannot be excluded by law – for example, liability for death or personal injury caused by gross negligence or willful misconduct, or liability for BlueGamma’s own fraud. However, in any case, our liability will be limited to the greatest extent permitted by applicable law.

Indemnification

You agree to indemnify, defend, and hold harmless BlueGamma, including our affiliates, officers, directors, employees, and agents, from and against any and all claims, losses, liabilities, damages, judgments, settlements, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use or misuse of the Website or GammaAgent; (b) any content or data you submit or transmit through our Services (for example, if you upload data into GammaAgent or submit information via the Website) that infringes any law or rights of any third party; (c) your violation of these Terms or of any law or regulation; or (d) your gross negligence or willful misconduct.

BlueGamma reserves the right, at your expense, to assume the exclusive defense and control of any matter subject to indemnification by you (in which case you agree to cooperate with our defense of such claim). You agree not to settle any such matter without the prior written consent of BlueGamma. This indemnification obligation will survive any termination of your use of the Services or these Terms.

Export Compliance

BlueGamma is based in the United States and operates globally. You acknowledge that GammaAgent, and any software, services, or technical data that we provide, may be subject to export control and economic sanctions laws, including the U.S. Export Administration Regulations (EAR) and regulations administered by the U.S. Treasury Department’s Office of Foreign Assets Control (OFAC). You agree to comply with all applicable export and re-export control laws and sanctions regulations in your use of the Website and GammaAgent.

In particular, you represent and warrant that:

• You are not located in or a resident ofany country or region that is subject to comprehensive U.S. embargoes or sanctions (including, for example, Cuba, Iran, North Korea, Syria, the Crimea region, or any other territory as updated by law).
• You are not identified on any U.S. government restricted party lists, such as the Specially Designated Nationals (SDN) list, Denied Persons List, Unverified List, Entity List, or similar lists maintained by other countries.
• You will not use, export, re-export, or transfer any part of the GammaAgent software or services to any end user or country in violation of these laws, nor will you use our Services for any purpose prohibited by U.S. law (such as in connection with the design or development of nuclear, missile, chemical, or biological weapons).

This export compliance clause shall apply in addition to any export terms in a separate license or contract (if one is signed). If you access the Website or GammaAgent from outside the United States, you do so on your own initiative and are responsible for compliance with your local laws, including export and import regulations.

Governing Law and Jurisdiction

These Terms and any disputes arising out of or related to these Terms or the use of the Website or GammaAgent will be governed by and construed in accordance with the laws of the State of New Jersey, USA, and applicable federal laws of the United States, without regard to its conflict of law principles. By using our Services, you agree that any dispute or claim will be subject to the exclusive jurisdiction of the state or federal courts located in the State of New Jersey, USA, and you consent to the personal jurisdiction of such courts. We retain the right to seek injunctive or equitable relief in any jurisdiction if necessary to protect our interests or enforce our rights.

Global Use: We recognize that our Website can be accessed worldwide and GammaAgent may be used in various jurisdictions. Although the laws of New Jersey govern these Terms, we aim to comply with applicable laws in the countries where we do business. If you are located outside the United States, you are responsible for ensuring that your use of the Services is compliant with any local laws. Note that information we collect may be transferred to and processed in the United States or other countries as described in our Privacy Policy.

Nothing in this section will limit any rights you may have under mandatory consumer protection laws or other laws of your jurisdiction that cannot be waived by contract. If you are a consumer in the European Union, for example, you may have the right to bring an action in the courts of the country in which you reside.

Changes to These Terms

BlueGamma may update or revise these Terms from time to time. If we make a material change, we will post the updated Terms on the Website and update the “Last Updated” date at the top (or otherwise notify users, such as through an email or pop-up, if required by law or if the changes are significant). Continued use of the Website or GammaAgent after any such updates constitutes your acceptance of the new Terms. If you do not agree to the revised Terms, you should stop using the Services and, if applicable, cancel any ongoing trials or notify us regarding your subscription.

We encourage you to review these Terms periodically to stay informed about our rules and your obligations. Any changes will not retroactively modify the parties’ rights and obligations for services already used or agreements already in place, except as required by law.

Miscellaneous

Entire Agreement: These Terms (along with any additional terms incorporated by reference, such as our Privacy Policy, and any separate written agreements you may have with BlueGamma) constitute the entire agreement between you and BlueGamma regarding the Website and GammaAgent, and supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between us regarding the same.

Severability: If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision will be enforced to the maximum extent permissible, and the remaining provisions of these Terms will remain in full force and effect.

No Waiver: Our failure to enforce any right or provision of these Terms will not be deemed a waiver of that right or provision. Any waiver must be in writing and signed by an authorized representative of BlueGamma.

Assignment: You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent. BlueGamma may freely assign these Terms (for example, in the event of a merger, acquisition, or internal reorganization) without notice to you. These Terms will bind and inure to the benefit of the parties and their respective successors and permitted assigns.

No Agency: No joint venture, partnership, employment, or agency relationship exists between you and BlueGamma as a result of these Terms or your use of the Services. You do not have any authority to bind BlueGamma in any respect.

Contact Information

If you have any questions, concerns, or comments about these Terms or the Services, please feel free to contact us:

• Email:sales@bluegamma.com (or the contact email provided on the Website’s Contact Us page)
• Website Contact Form:You may also reach out through the Contact Us form on our Website.

We will make an effort to respond to inquiries in a timely manner.

By using the BlueGamma Website or GammaAgent, you acknowledge that you have read, understood, and agree to these Terms and Conditions. Thank you for reviewing our Terms, and we appreciate your interest in BlueGamma and GammaAgent!

BlueGamma Privacy Policy

Effective Date: (To be determined)

BlueGamma (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard personal information in connection with the BlueGamma website (the “Site”) and our GammaAgent product (together with the Site, the “Services”). It also explains how GammaAgent operates securely within your Salesforce and Microsoft Azure environments. This policy is intended for enterprise customers and complies with applicable privacy laws such as the EU General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA). By using our Site or Services, you agree to the practices described in this Privacy Policy.

Information We Collect
We collect various types of information to provide and improve our Services. The categories of information we collect include:

• Personal Information You Provide: When you contact us, sign up for a demo or free trial, register for an account, or otherwise communicate with us, you may provide personal information. This includes identifiers and contact details such as your name, business email address, phone number, job title, company/organization name, postal address, or any other information you choose to give us. We use this information to respond to inquiries, set up your account or trial, provide support, and communicate about our Services.
• Usage Data and Device Information: When you visit our Site, we automatically collect certain information about your device and how you interact with our Site. This may include your IP address, browser type, device identifiers, pages visited, date/time of visits, and referring website. We collect this usage data to understand how our Site is used, to diagnose technical issues, ensure security, and to improve the user experience. We may also infer general location (e.g., city or country) from your IP address.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies on our Site to collect information automatically. For details, see “Use of Cookies and Tracking Technologies” below. These technologies help us recognize you, customize your experience, and analyze web traffic.
• GammaAgent Product Data: Importantly, BlueGamma does not collect or access the content that you or your users process through the GammaAgent product. GammaAgent is designed to run entirely within your Salesforce organization and your Microsoft Azure cloud infrastructure[1]. This means that any data GammaAgent uses – such as Salesforce records, files stored in your Azure Blob Storage, knowledge base articles, user prompts, and AI-generated responses – remains in your controlled environment. The GammaAgent managed package communicates directly between Salesforce and your Azure services (e.g. Azure OpenAI, Azure Cognitive Search) using secure connections and does not transmit your business data back to BlueGamma or to any other external servers[2]. We do not have access to your Salesforce CRM data or any sensitive information processed by GammaAgent during its operations. The only information related to GammaAgent that we may collect is limited metadata necessary for licensing and support, such as your Salesforce organization ID, license key activation status, and diagnostic logs or configuration details that you choose to share with us for troubleshooting purposes. We use such information solely to activate your GammaAgent license and assist you in resolving issues, not to monitor your content.
• Information from Third Parties: We may receive your information from third-party sources in certain situations. For example, if your company purchases GammaAgent through a Salesforce AppExchange listing or a channel partner, we might receive contact information and organizational details from that third party. We treat such information in accordance with this Privacy Policy and any additional obligations imposed by the source.
• We do not knowingly collect sensitive personal information (such as government ID numbers, financial account details, or health information) through our Site. We ask that you avoid submitting sensitive data to us via the Site. (If your use of GammaAgent involves processing sensitive data within Salesforce/Azure, that data remains under your control as described above.)

How We Use Your Information
We use the collected information for the following purposes, in accordance with applicable legal bases:

• Providing and Improving the Services: We use personal information to deliver our Services and ensure their proper functioning. For example, we use your information to set up and administer your GammaAgent account or trial, to integrate GammaAgent with your systems, and to enable the AI features within your Salesforce environment. We also use data (excluding any customer content from GammaAgent) to maintain and improve our Site and products – for instance, analyzing Site usage patterns to enhance navigation or fixing bugs in GammaAgent.
• Communication and Support: We use contact information (such as email and phone number) to communicate with you about your use of the Services. This includes sending you service-related announcements, responding to your inquiries or support requests, and providing customer support. If you reach out for technical assistance, we may request diagnostic or log information from GammaAgent; any such information will be used strictly to help resolve your issue and will remain confidential.
• Analytics and Product Development: We may use usage data and aggregated information to understand how our Services are used and to develop new features or improvements. For example, we might analyze website traffic trends or error logs to improve performance and usability. Any analytics concerning GammaAgent usage would be done on de-identified data or high-level usage metrics (e.g., number of agents deployed, frequency of interactions) and not on any personal or record-specific content. This helps us enhance features while respecting the privacy of your business data.
• Marketing and Updates: With your consent or as otherwise permitted by law, we may use your contact information to send you newsletters, product updates, marketing communications, or event invitations that may be of interest. For instance, if you sign up for our mailing list or if you are an existing customer, we might send emails about new GammaAgent features, industry insights, or BlueGamma services. You can opt out of marketing communications at any time (see “Your Rights and Choices” below). We do not use sensitive GammaAgent data for marketing purposes.
• Security and Compliance: We use information to protect the security of our Services, our company, and other users. This includes using data to detect, prevent, and respond to potential fraud, intellectual property infringement, or other misuse of our Site or product. We may use personal information as necessary to comply with applicable legal obligations, such as verifying user identity for data requests or complying with government requests and regulatory requirements. We also use and retain personal data as needed to enforce our agreements (e.g., license terms, Terms of Use) and to resolve disputes.

We always ensure that we have a lawful basis for processing personal information. For individuals in the European Economic Area (EEA) or United Kingdom, our legal bases include: contract performance (providing you with Services or support you requested), legitimate interests (such as improving our Services, securing our systems, or communicating with business contacts, balanced against your privacy rights), and consent (for optional uses like marketing cookies or newsletters, where consent is required). We will seek your consent where required by law, and you have the right to withdraw consent at any time.

Use of Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our Site to collect information automatically. Cookies are small text files placed on your device that enable core site functionality and help us analyze usage. For example, we use necessary cookies to enable login sessions or remember your preferences. We may also use analytics cookies (such as those provided by Google Analytics or similar services) to collect information about how visitors use our Site – for instance, which pages are visited and in what order – so we can improve performance and content. These analytics cookies may collect your IP address and generate statistical usage reports for us. We do not use cookies for advertising purposes, and we do not share cookie data with third-party advertisers.

Managing Cookies: When you first visit our Site, you may be presented with a cookie notice or preferences tool (where required by law). You can choose to accept or reject non-essential cookies. Additionally, most web browsers allow you to control and delete cookies through their settings. You can set your browser to refuse cookies or to alert you when cookies are being sent. However, please note that if you disable certain cookies, some features of our Site may not function properly (for example, session login or interface preferences might not be saved).

For more information on how to adjust your browser settings or opt out of Google Analytics, you can visit resources provided by your browser or Google’s opt-out page. By using our Site without disabling cookies, you consent to our use of cookies as described in this policy.

Information Sharing with Third Parties

We do not sell your personal information to third parties. We only share your information in the following circumstances and with appropriate safeguards:

• Service Providers and Partners: We share information with trusted third-party service providers who perform services on our behalf to operate and support our business. These include:
• Hosting and Infrastructure: We host our website and related data on cloud platforms such as Microsoft Azure. Personal data (like contact form submissions or account information) may be stored on Azure cloud servers or databases. Microsoft Azure is a secure, enterprise-grade cloud provider that maintains high standards of data protection and security.
• Customer Relationship Management (CRM): We may use Salesforce or similar CRM platforms to manage customer relationships, sales pipelines, and support tickets. This means that if you provide us your contact and account details, they may be stored in our Salesforce CRM system. Salesforce acts as a processor of this data on our behalf, and we have agreements in place to protect your information.
• Analytics Providers: As mentioned, we may use third-party analytics tools (e.g., Google Analytics or Azure Application Insights) to collect site usage data. These providers may receive your truncated IP address or cookie identifiers to provide analytic services to us. They are prohibited from using personal data for any purpose other than providing us insights and are bound by privacy obligations.
• Communication and Support Tools: We might use third-party platforms for sending emails (e.g., an email service provider), scheduling demos, or providing customer support (e.g., a ticketing system or live chat service). If so, your contact information and any message content will be processed through those tools solely for the purpose of facilitating our communications.
  We ensure that our service providers are bound by contracts requiring them to protect your information and use it only for the purposes we specify. They are not permitted to use your data for their own unrelated purposes.
• Within Your Salesforce/Azure Environment: As described, the GammaAgent product operates using integrations within your own infrastructure. When GammaAgent connects Salesforce to Azure services via secure Named Credentials, data is exchanged between those systems under your control[3][4]. For example, if GammaAgent calls Azure OpenAI to process a query, the query and relevant data are sent to Microsoft Azure (within your subscription) and the response is returned to Salesforce – all over encrypted channels. This sharing of data happens between Salesforce and Azure as part of the service you configure, and does not involve any third-party beyond your chosen enterprise platforms. BlueGamma itself does not receive these data transmissions. The only exception would be if you explicitly share certain results or logs with us for troubleshooting or improvements, in which case we handle that data confidentially as a service provider to you.
• Corporate Transactions: If BlueGamma is involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your information may be disclosed or transferred as part of that transaction. We would ensure the new owner or successor honors the commitments we have made in this Privacy Policy with respect to your personal information.
• Legal Compliance and Protection: We may disclose information to third parties (such as courts, law enforcement agencies, regulators, or attorneys) if required to do so by law or legal process or if we have a good-faith belief that such disclosure is necessary to (i) comply with a legal obligation, subpoena, or request from governmental authorities, (ii) enforce our Terms of Use, license agreements, or other contracts, (iii) prevent or investigate suspected wrongdoing in connection with the Services, (iv) protect the rights, property, or safety of BlueGamma, our customers, or the public, or (v) defend against legal claims or allegations. In all such cases, we will only disclose the minimum information necessary and will do so in accordance with applicable laws.
• With Your Consent: We will share your personal information with other third parties for purposes outside of those described in this policy only if you direct us to or explicitly consent to such sharing. For example, if you request that we integrate a BlueGamma service with a third-party application or if you opt-in to an offering in collaboration with a partner, we will share data as needed with your consent. You may also authorize us to share a testimonial or case study that includes your personal information on our Site; in such cases, we will seek your approval before publishing.

We want to reiterate that your enterprise data processed by GammaAgent is not sent to BlueGamma or any external party during normal operations[1]. All AI processing occurs within your Salesforce and Azure environment, which is a key privacy and security feature of our product. BlueGamma’s role as a service provider primarily involves supporting you and ensuring the software license is valid – not handling your internal data. This helps achieve “100% data residency compliance”[2] for GammaAgent usage, meaning your data stays within the geographic and virtual boundaries you set for Salesforce and Azure.

Data Storage and Security
We understand the importance of securely storing and processing your information. BlueGamma implements a variety of technical and organizational measures to protect personal data from unauthorized access, alteration, disclosure, or destruction:

• Secure Infrastructure: We use reputable cloud infrastructure (such as Microsoft Azure and Salesforce’s platform) to host our applications and store data. These providers maintain robust physical and network security and hold certifications for compliance with industry standards. All data we hold in our databases or file storage is protected by access controls, and we limit access to employees or contractors who have a business need to handle that information.
• Encryption: We protect data in transit between your browser and our Site using encryption protocols like HTTPS/TLS. Similarly, GammaAgent’s communications between Salesforce and Azure services occur over encrypted channels (HTTPS API calls), ensuring that data is not exposed in transit[5]. Our databases and storage utilize encryption at rest as provided by our cloud providers. This means that your personal information is encrypted when stored on disk and when transmitted over networks, adding layers of security against interception.
• Access Controls and Policies: BlueGamma restricts internal access to personal data on a need-to-know basis. Employees are trained on data privacy and security practices, and we have in place authentication controls and monitoring to prevent unauthorized access. Admin access to production systems is limited and logged. We also maintain policies and incident response plans to handle any security breaches responsibly.
• GammaAgent Data Stays in Your Environment: A core security aspect of GammaAgent is that it operates within your own Azure and Salesforce environment. There is no replication or extraction of your Salesforce records or Azure data to external systems[3]. By using Named Credentials and direct integration, GammaAgent avoids data duplication and minimizes exposure surface. In practical terms, this means the data used by GammaAgent (your CRM data, documents, chats, etc.) remains stored in Salesforce and Azure as per your configurations, inheriting those platforms’ security controls. BlueGamma does not store this data on our systems, which drastically reduces the risk of unauthorized access on our side – we simply never take possession of your sensitive content.
• Data Retention: We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and contractual obligations. For example, if you are a customer, we will keep your account information for the duration of the business relationship and for a reasonable period thereafter (to manage renewals, provide support, or maintain records of the contract). If you contact us with a question, we may retain the correspondence to follow up or improve our services. We periodically review the data we hold and erase or anonymize personal information that is no longer needed. In cases where we process data on your behalf (e.g., if you provide us log files for support), we will retain that data only for as long as needed to resolve the issue or as instructed by you, and then securely delete it.
• International Storage: The personal information we collect may be stored and processed on servers in the United States or other countries. We recognize that different jurisdictions have different data protection laws, so we take steps to ensure that your data is protected according to the standards of your home country’s law (see “International Data Transfers & Compliance” below for more details on cross-border data protections).

Despite our efforts, no security measure or method of data transmission over the Internet can be guaranteed 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot warrant absolute security. In the unlikely event of a data breach that affects your personal information, we will notify you and the appropriate authorities as required by law.

Your Rights and Choices
You have certain rights and choices regarding your personal information. BlueGamma is committed to honoring your rights under applicable data protection laws, which include:

• • Access and Correction: You have the right to request access to the personal information we hold about you and to receive information about how it is used and shared. You may also request that we correct or update any inaccurate or incomplete personal information. For example, if you are a contact person for your company’s account and your email address changes, you can ask us to update our records.
  • Deletion (Right to Erasure): You have the right to request that we delete your personal information. Upon verified request, we will delete or anonymize personal data we have about you, except to the extent we are permitted or required to retain the data (for example, to complete transactions, comply with legal obligations, or exercise our rights). If you are an end user of GammaAgent through one of our customers (e.g., an employee using GammaAgent at your company), you should direct any deletion request to your company as they control the data within Salesforce/Azure; however, if any of your personal data is held by BlueGamma (such as your email in a support ticket), we will process a deletion request for that information.
  • Objection and Restriction: You have the right to object to or request restriction of processing of your personal information in certain circumstances. For instance, if we process your information based on our legitimate interests, you can object to that processing if you feel it impacts your fundamental rights and freedoms. You can also ask us to restrict processing while a dispute is being resolved (such as verifying the accuracy of your data or our grounds for processing it). We will honor valid objections unless we have compelling legitimate grounds or legal reasons to continue processing.
  • Data Portability: Where applicable (e.g., under GDPR), you have the right to receive a copy of certain personal information in a structured, commonly used, machine-readable format, and to request that we transfer that information to another controller, when technically feasible. This typically applies to information you provided directly and that we process by automated means based on your consent or a contract with you.
  • Opt-Out of Marketing: If you have subscribed to our marketing communications, you have the right to opt out at any time. You can do so by clicking the “unsubscribe” link in any promotional emails, or by contacting us as described in the Contact section below. Once you opt out, we will stop sending you non-essential communications. Please note that even if you opt out of marketing messages, we may still send you transactional or service-related communications (such as account notices or responses to your inquiries) as these are not promotional.
  • California Privacy Rights: If you are a California resident, you have specific rights under the CCPA/CPRA, including the right to know what personal information we collect, use, disclose, and not sell. You also have the right to request correction or deletion of your personal information, and the right to opt out of the “sale” or “sharing” of your personal information. As of the effective date of this Policy, BlueGamma does not sell personal information as “sell” is defined under CCPA. If that changes in the future, we will update this policy and provide a means for you to opt out. California residents may exercise their rights by contacting us with your request (see Contact Information below). We may need to verify your identity before fulfilling certain requests, as required by law. If you exercise any of these rights, we will not discriminate against you for doing so (e.g., we will not deny services or provide a different level of service just because you exercised your privacy rights).
  • Other State Privacy Rights: Residents of certain other states (such as Virginia, Colorado, Connecticut, Utah, etc. under their respective privacy laws) may also have similar rights to access, correct, delete personal data, and opt out of certain data processing. BlueGamma will honor those rights in accordance with applicable state laws. You may contact us to exercise those rights, and we will respond as required by law.
  • EEA/UK Privacy Rights: If you are in the European Economic Area or United Kingdom, in addition to the rights above, you have the right not to be subject to a decision based solely on automated processing (in our case, we do not make legally significant decisions purely by algorithms without human involvement). You also have the right to lodge a complaint with a supervisory authority (such as the Data Protection Authority in your country or the UK Information Commissioner’s Office) if you believe our processing of your personal data violates the law. We encourage you to contact us first so we can address your concerns directly.

To exercise your rights or make any requests regarding your personal information, please contact us using the information in the Contact Information section. We will respond to your request within the timeframe required by law (for example, within 30 days for GDPR requests, and 45 days for CCPA requests, with the possibility of a reasonable extension). Please note that for certain requests, we will need to verify your identity to ensure we are providing access or making changes to the correct individual’s data. Verification may involve confirming information we already have on file or asking for additional information as necessary.

International Data Transfers & Compliance

BlueGamma is headquartered in [the United States]* and operates internationally. Whenever we transfer personal information across national borders, we take steps to ensure that appropriate safeguards are in place to protect your data, as required by applicable data protection laws.

• Data Transfers from the EEA/UK: If you are located in the European Economic Area or the United Kingdom, your personal information may be accessed or processed in a country outside of the EEA/UK (for example, on servers in the United States or by our personnel in India or other locations). Such countries may have data protection laws that are different from (and potentially less protective than) the laws of your jurisdiction. In these cases, we will ensure that an appropriate transfer mechanism is in place. This may include relying on the European Commission’s Standard Contractual Clauses (SCCs) or the UK International Data Transfer Agreement/Addendum, which are contracts approved by regulators to safeguard personal data transferred internationally. We may also rely on an adequacy decision from the European Commission (if applicable) or other legal bases for transfer. Our goal is to ensure that your personal information enjoys a high level of protection wherever it is processed.
• Azure and Salesforce Regional Controls: For GammaAgent customers concerned about data residency, note that you can choose regional Azure resources and configure data storage locations within Salesforce to meet local compliance needs. All GammaAgent-related processing will occur in the regions and accounts that you control. All AI activity stays within the customer’s Azure and Salesforce environments – with zero external data movement[2], which helps address international data transfer concerns by keeping data local to the region you select. Microsoft Azure and Salesforce each publish commitments to GDPR and international data protection which apply when you use their platforms to host data. We encourage customers to review those commitments for details on how those providers handle cross-border data flows.
• Compliance with GDPR/CCPA and other Laws: We adhere to applicable privacy laws in the jurisdictions where we operate or where we offer Services. This includes the GDPR for individuals in the EU, the UK GDPR for the United Kingdom, the CCPA (as amended by CPRA) for California residents, and similar laws. BlueGamma has implemented measures such as data protection impact assessments, contractual data protection agreements, and processes to respond to data subject rights to maintain compliance. We also design our products with privacy in mind – as noted, GammaAgent’s architecture supports compliance by keeping personal data under the customer’s control and providing features like audit logs and role-based access controls to facilitate our customers’ regulatory compliance needs[6].
• Privacy Shield or Successor Frameworks: (If applicable) BlueGamma complies with the EU-U.S. Data Privacy Framework and Swiss-U.S. Data Privacy Framework (or any successor mechanism) for the transfer of personal data from the EEA, UK, and Switzerland to the United States. We commit to subject such personal information to the Frameworks’ principles. If there is any conflict between those principles and this Privacy Policy, the Framework principles will govern. (Note: BlueGamma will update this section as global data transfer mechanisms evolve, and will enter into any required agreements with customers upon request to facilitate compliant data transfers.)

If you have questions about our international data handling or need more information about the safeguards in place, please contact us. We are happy to provide additional details relevant to your jurisdiction upon request.

Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us. We take privacy inquiries seriously and will respond promptly.

• Email: You can reach our privacy team at privacy@bluegamma.com (or support@bluegamma.com for general support queries). Please include “Privacy Inquiry” in the subject line and detail your request or concern in the email.
• Contact Form: You may also contact us through the form on our Contact Us page on our website. Provide your name, contact information, and a description of your inquiry, and we will get back to you.
• Postal Mail: [BlueGamma, Attn: Privacy Officer, 66 Brooklyn Street, New York, NY 10001, USA]*. (Please note this mailing address is provided for written correspondence; for the fastest response we recommend email.)

The above contact information is subject to updates. Refer to our Site for the latest contact details.

If you contact us to exercise your privacy rights, we may need to request additional information to verify your identity for security purposes, as mentioned in “Your Rights and Choices.” We will use the information you provide in a request solely to process and document the request.

Changes to This Privacy Policy
We may update or revise this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. When we make changes, we will update the “Effective Date” at the top of this Policy. If changes are significant, we may also notify you by additional means, such as by prominently posting a notice on our website or by sending an email notification to account owners.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our Site or Services after any update to this Policy will constitute your acknowledgment of the changes and agreement to be bound by the updated Policy.

Thank you for trusting BlueGamma. We are dedicated to safeguarding your data and enabling secure, AI-powered innovation within your enterprise. If you have any questions about this Privacy Policy or our data handling practices, please do not hesitate to contact us.

[1] [2] [3] [4] Home – BlueGamma
https://bluegamma.mylahallicrunchbites.com/
[5] [6] Blue5Green_AI_20250508.pptx
file://file-85MgkVyUNVojRCxc6AFEFe